Enterprises Support
JIBS stands at the forefront of optimized business solutions, integrating intelligent workflows to ensure reduced operational costs and a seamless hands-off experience for our clients. Our offerings are tailored to individual needs, underscored by analytics-driven deliverables. With a steadfast commitment to ensuring 100% statutory compliance, we harness advanced AI for optimal uptime. Moreover, our dedication to excellence is reflected in the high-class training provided to every team member.
Multi-tier Technical Support
At JIBS Multi-Tier Tech Support, we position ourselves at the forefront of technical resolutions, serving as the initial touchpoint for both employees and customers facing technical challenges. From immediate assistance and troubleshooting hardware and software problems to diagnosing intricate technical errors, our expertise spans a wide spectrum. We ensure systems are updated, vital documentation is maintained, and all actions are diligently reported. Always a step ahead, we continuously test and evaluate emerging technologies, ensuring our clients receive cutting-edge support.
Peer-to-Peer Support
At JIBS Peer-to-Peer Support, we prioritize fostering heightened engagement while amplifying our self-service capabilities. Through our platform, clients not only experience enhanced interaction but also gain critical insights into their product usage, ensuring a refined and user-centric approach to their offerings.
Customer Success
The JIBS Customer Success Team stands as a beacon of trust and efficiency. Recognizing the pivotal role of customer retention across businesses of all sizes, our team diligently works to avert potential issues with our existing clientele. We firmly believe that nurturing and sustaining current relationships is paramount to acquiring new ones. Ensuring customer satisfaction and success is pivotal for an efficient and economical business operation, principles central to our committed customer success approach.
End-to-end understanding of your products and services
Amidst organizational challenges like agility, customer-centricity, and market entry, JIBS provides an end-to-end understanding of products and services that stands as a solution.
By adopting a comprehensive process perspective overseen by a singular entity, we bring unparalleled clarity and transparency to operations. This holistic approach not only speeds up project execution but also aligns with strategic objectives, be it revenue growth, customer retention, or cost reduction.
With JIBS’ end-to-end services, businesses can enhance both efficiency and effectiveness, allowing them to center their attention on core strengths.
Professional Services
The services you provide to your customers have the power to make or break their loyalty. Having a skilled professional team handle these services for you will not only allow you to focus on fulfilling your core objectives but also be more cost-effective and efficient. JIBS’s expert skills, years of experience, and knowledge ensure that we provide only the best to your customers.
At JIBS, we believe that your best efforts should go into developing your core strengths and creating new value for your customers. You can do just that by leaving your professional services in our hands.
Whether you require remote support services or a company to implement your new products and services, JIBS can do all that and more.
Our range of services includes product implementation and integration, managed services, remote services, and software upgrades. Our goal is to enable quick and smooth implementations to create the maximum possible value from your products and services.
Benefits of Enterprises Support
Intelligent workflows
Customizable Solutions
Analytics-focused Deliverables
Advance AI- UP Time
High Class Training each Individuals
Financial Efficiency
Process Automation – AI, ML, RPA
Cybersecurity
No Lengthy Contracts
JIBS by 2025, We Aim To:
- Reach break-even within the next two years.
- Secure long-term agreements with our current clientele.
- Achieve at least a 95% customer satisfaction rate to foster enduring partnerships with our clients.
- Explore new potential locations in Bengaluru and the Philippines.
- Oversee both domestic and international sectors.
